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Privacy Policy & Terms of Use
Privacy Policy
We respect your privacy and are committed to protecting it through our compliance with
this privacy policy (“Policy”). This Policy describes the types of information we may collect
from you or that you may provide (“Personal Information”) on the orcasplash.com website
(“Website” or “Service”) and any of its related products and services (collectively,
“Services”), and our practices for collecting, using, maintaining, protecting, and disclosing
that Personal Information. It also describes the choices available to you regarding our use of
your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and
Bellaire Splash LLC DBA Orca Splash Car Wash (“Bellaire Splash LLC DBA Orca Splash Car
Wash”, “we”, “us” or “our”). If you are entering into this Policy on behalf of a business or
other legal entity, you represent that you have the authority to bind such entity to this
Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do
not have such authority, or if you do not agree with the terms of this Policy, you must not
accept this Policy and may not access and use the Website and Services. By accessing and
using the Website and Services, you acknowledge that you have read, understood, and agree
to be bound by the terms of this Policy. This Policy does not apply to the practices of
companies that we do not own or control, or to individuals that we do not employ or
manage.
Table of contents
1. Automatic collection of information
2. Privacy of children
3. Use and processing of collected information
4. Disclosure of information
5. Retention of information
6. Cookies
7. Data analytics
8. Do Not Track signals
9. Email marketing
10. Links to other resources
11. Information security
12. Data breach
13. Changes and amendments
14. Acceptance of this policy
15. Contacting us
Automatic collection of information
When you open the Website, our servers automatically record information that your
browser sends. This data may include information such as your device’s IP address, browser
type, and version, operating system type and version, language preferences or the webpage
you were visiting before you came to the Website and Services, pages of the Website and
Services that you visit, the time spent on those pages, information you search for on the
Website, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and
establish statistical information regarding the usage and traffic of the Website and Services.
This statistical information is not otherwise aggregated in such a way that would identify
any particular User of the system.
Privacy of children
We do not knowingly collect any Personal Information from children under the age of 18. If
you are under the age of 18, please do not submit any Personal Information through the
Website and Services. If you have reason to believe that a child under the age of 18 has
provided Personal Information to us through the Website and Services, please contact us to
request that we delete that child’s Personal Information from our Services.
We encourage parents and legal guardians to monitor their children’s Internet usage and to
help enforce this Policy by instructing their children never to provide Personal Information
through the Website and Services without their permission. We also ask that all parents and
legal guardians overseeing the care of children take the necessary precautions to ensure
that their children are instructed to never give out Personal Information when online
without their permission.
Use and processing of collected information
In order to make the Website and Services available to you, or to meet a legal obligation, we
may need to collect and use certain Personal Information. If you do not provide the
information that we request, we may not be able to provide you with the requested
products or services. Any of the information we collect from you may be used for the
following purposes:
Send product and service updates
Respond to inquiries and offer support
Improve user experience
Run and operate the Website and Services
Processing your Personal Information depends on how you interact with the Website and
Services, where you are located and if one of the following applies: (i) you have given your
consent for one or more specific purposes; (ii) provision of information is necessary for the
performance of this Policy with you and/or for any pre-contractual obligations thereof; (iii)
processing is necessary for compliance with a legal obligation to which you are subject; (iv)
processing is related to a task that is carried out in the public interest or in the exercise of
official authority vested in us.
Note that under some legislations we may be allowed to process information until you
object to such processing by opting out, without having to rely on consent or any other of
the legal bases. In any case, we will be happy to clarify the specific legal basis that applies to
the processing, and in particular whether the provision of Personal Information is a
statutory or contractual requirement, or a requirement necessary to enter into a contract.
All the above categories exclude text messaging originator opt-in data and consent; this
information will not be shared with any third parties, excluding aggregators and providers
of the Text Message services.
We collect and use personal information solely to operate our services, communicate with
customers, improve user experience, and comply with applicable laws.
Disclosure of information
Depending on the requested Services or as necessary to complete any transaction or
provide any Service you have requested, we may share your information with our affiliates,
contracted companies, and service providers (collectively, “Service Providers”) we rely
upon to assist in the operation of the Website and Services available to you and whose
privacy policies are consistent with ours or who agree to abide by our policies with respect
to Personal Information. We do not sell your personal information. We may share limited
personal information with trusted service providers solely to operate our Website and
Services, communicate with users, and comply with legal obligations.
Service Providers are not authorized to use or disclose your information except as
necessary to perform services on our behalf or comply with legal requirements. Service
Providers are given the information they need only in order to perform their designated
functions, and we do not authorize them to use or disclose any of the provided information
for their own marketing or other purposes.
We may also disclose any Personal Information we collect, use or receive if required or
permitted by law, such as to comply with a subpoena or similar legal process, and when we
believe in good faith that disclosure is necessary to protect our rights, protect your safety or
the safety of others, investigate fraud, or respond to a government request.
Retention of information
We will retain and use your Personal Information for the period necessary to comply with
our legal obligations, to enforce our Policy, resolve disputes, and unless a longer retention
period is required or permitted by law.
We may use any aggregated data derived from or incorporating your Personal Information
after you update or delete it, but not in a manner that would identify you personally. Once
the retention period expires, Personal Information shall be deleted. Therefore, the right to
access, the right to erasure, the right to rectification, and the right to data portability cannot
be enforced after the expiration of the retention period.
Cookies
Our Website and Services use “cookies” to help personalize your online experience. A cookie
is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to
run programs or deliver viruses to your computer. Cookies are uniquely assigned to you,
and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for security and personalization,
and for statistical purposes. Please note that you have the ability to accept or decline
cookies. Most web browsers automatically accept cookies by default, but you can modify
your browser settings to decline cookies if you prefer.
Data analytics
Our Website and Services may use third-party analytics tools that use cookies, web beacons,
or other similar information-gathering technologies to collect standard internet activity and
usage information. The information gathered is used to compile statistical reports on User
activity such as how often Users visit our Website and Services, what pages they visit and
for how long, etc. We use the information obtained from these analytics tools to monitor the
performance and improve our Website and Services. We do not use third-party analytics
tools to track or to collect any personally identifiable information of our Users and we will
not associate any information gathered from the statistical reports with any individual User.
Do Not Track signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that
you do not want to have your online activity tracked. Tracking is not the same as using or
collecting information in connection with a website. For these purposes, tracking refers to
collecting personally identifiable information from consumers who use or visit a website or
online service as they move across different websites over time. How browsers
communicate the Do Not Track signal is not yet uniform. As a result, the Website and
Services are not yet set up to interpret or respond to Do Not Track signals communicated by
your browser. Even so, as described in more detail throughout this Policy, we limit our use
and collection of your Personal Information.
Email & SMS marketing
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are
committed to keeping your e-mail address confidential and will not disclose your email
address to any third parties except as allowed in the information use and processing section
or for the purposes of utilizing a third-party provider to send such emails. We will maintain
the information sent via e-mail in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-
mail is from and provide clear information on how to contact the sender. You may choose to
stop receiving our newsletter or marketing emails by following the unsubscribe instructions
included in these emails or by contacting us.
By opting into SMS from a web form or other medium, you consent to receive SMS messages
from Bellaire Splash LLC DBA Orca Splash Car Wash, including account notifications and
promotional messages. Consent to receive SMS messages is not a condition of purchase.
Message frequency varies. Message and data rates may apply. Carrier is not liable for
delayed or undelivered messages. Reply STOP to opt out at any time. Reply HELP for help.
See our Privacy Policy at https://orcasplash.com/privacy-policy/.
Links to other resources
The Website and Services contain links to other resources that are not owned or controlled
by us. Please be aware that we are not responsible for the privacy practices of such other
resources or third parties. We encourage you to be aware when you leave the Website and
Services and to read the privacy statements of each and every resource that may collect
Personal Information.
Information security
We secure information you provide on computer servers in a controlled, secure
environment, protected from unauthorized access, use, or disclosure. We maintain
reasonable administrative, technical, and physical safeguards in an effort to protect against
unauthorized access, use, modification, and disclosure of Personal Information in our
control and custody. However, no data transmission over the Internet or wireless network
can be guaranteed.
Therefore, while we strive to protect your Personal Information, you acknowledge that (i)
there are security and privacy limitations of the Internet which are beyond our control; (ii)
the security, integrity, and privacy of any and all information and data exchanged between
you and the Website and Services cannot be guaranteed; and (iii) any such information and
data may be viewed or tampered with in transit by a third party, despite best efforts.
Data breach
In the event we become aware that the security of the Website and Services has been
compromised or Users’ Personal Information has been disclosed to unrelated third parties
as a result of external activity, including, but not limited to, security attacks or fraud, we
reserve the right to take reasonably appropriate measures, including, but not limited to,
investigation and reporting, as well as notification to and cooperation with law enforcement
authorities. In the event of a data breach, we will make reasonable efforts to notify affected
individuals if we believe that there is a reasonable risk of harm to the User as a result of the
breach or if notice is otherwise required by law. When we do, we will post a notice on the
Website, send you an email.
Changes and Amendments
We reserve the right to modify this Policy or its terms related to the Website and Services at
any time at our discretion. When we do, we will revise the updated date at the bottom of
this page, post a notification on the main page of the Website. We may also provide notice to
you in other ways at our discretion, such as through the contact information you have
provided.
An updated version of this Policy will be effective immediately upon the posting of the
revised Policy unless otherwise specified. Your continued use of the Website and Services
after the effective date of the revised Policy (or such other act specified at that time) will
constitute your consent to those changes. However, we will not, without your consent, use
your Personal Information in a manner materially different than what was stated at the
time your Personal Information was collected.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By
accessing and using the Website and Services and submitting your information you agree to
be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not
authorized to access or use the Website and Services.
Contacting Us
If you have any questions, concerns, or complaints regarding this Policy, the information we
hold about you, or if you wish to exercise your rights, we encourage you to contact us using
the details below:
Bellaire Splash LLC DBA Orca Splash Car Wash
22730 Parkway Lanes Ln,
Richmond, Texas 77407
admin@orcasplash.com
We will attempt to resolve complaints and disputes and make every reasonable effort to
honor your wish to exercise your rights as quickly as possible and in any event, within the
timescales provided by applicable data protection laws.
This document was last updated on February 09 2026.
Terms of Use
Last Updated: February 9, 2026
1. Acceptance of Terms
These Terms of Use (“Terms”) are entered into between you (“you” or “User”) and
Bellaire Splash LLC, doing business as Orca Splash Car Wash (“Orca Splash,”
“we,” “us,” or “our”).
These Terms govern your access to and use of https://orcasplash.com (the “Website”)
and any related services, including online membership purchases.
By accessing or using the Website, you agree to be bound by these Terms and our
Privacy Policy. If you do not agree, do not use the Website.
You must be at least 16 years old to use this Website.
2. Changes to These Terms
We may update these Terms at any time. Changes become effective immediately upon
posting. Your continued use of the Website constitutes acceptance of the revised Terms.
3. Website Access and Account Security
We may modify, suspend, or discontinue any part of the Website at any time without
notice.
If you create an account or provide login credentials, you are responsible for
maintaining their confidentiality and for all activity under your account. Notify us
immediately of any unauthorized use.
We reserve the right to suspend or terminate access at our sole discretion.
4. Online Memberships and Purchases
Membership Enrollment
When you purchase a membership online, you authorize Orca Splash to charge your
provided payment method according to the selected plan.
Recurring Billing
Memberships automatically renew unless canceled. By enrolling, you expressly
authorize recurring charges to your payment method on file.
Cancellation
You may cancel your membership at any time through your online account or by
contacting us directly. Cancellations must be completed before your next billing date to
avoid future charges. Access continues through the end of the current billing period.
Refunds
Membership fees are generally non-refundable once billed, including partial months,
unless otherwise required by law or expressly stated by Orca Splash.
Payment Processing
Payments are handled by third-party processors. Orca Splash does not store full credit
card numbers and is not responsible for third-party processor errors, outages, or
security practices.
You are responsible for keeping payment information current.
5. Intellectual Property
All Website content, including text, graphics, logos, images, and software, is owned by
Orca Splash or its licensors and protected by intellectual property laws.
You may use the Website for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, or commercially exploit any Website content
without written permission.
6. Trademarks
“Orca Splash Car Wash,” related logos, and branding are trademarks of Bellaire Splash
LLC. All other trademarks belong to their respective owners.
7. Prohibited Use
You agree not to:
Violate any applicable laws
Attempt unauthorized access
Introduce malware or harmful code
Scrape or automate access
Interfere with Website functionality
Impersonate Orca Splash or others
Use the Website for unlawful, abusive, or deceptive purposes
Violations may result in suspension or termination.
8. Monitoring and Enforcement
We may investigate violations and cooperate with law enforcement when legally
required. You agree to hold Orca Splash harmless for good-faith enforcement actions.
9. Reliance on Website Information
Website content is provided for general information only. We make no guarantees
regarding accuracy or completeness. Use is at your own risk.
10. Third-Party Links
Our Website may link to third-party sites. We are not responsible for their content or
practices. Access them at your own risk.
11. Geographic Use
This Website is intended for users located in the United States. Access from outside the
U.S. is at your own risk.
12. Disclaimer of Warranties
The Website and services are provided “AS IS” and “AS AVAILABLE.”
To the fullest extent permitted by law, Orca Splash disclaims all warranties, including
implied warranties of merchantability and fitness for a particular purpose.
We do not guarantee uninterrupted or error-free service.
13. Limitation of Liability
To the maximum extent permitted by law, Orca Splash shall not be liable for indirect,
incidental, or consequential damages.
Our total liability shall not exceed the amount paid by you to Orca Splash for the
services giving rise to the claim.
This does not limit liability for gross negligence, willful misconduct, or bodily injury where
prohibited by law.
14. Indemnification
You agree to indemnify and hold harmless Orca Splash and its affiliates from claims
arising from your use of the Website or violation of these Terms.
15. Governing Law and Venue
These Terms are governed by the laws of the State of Texas.
Any legal action must be brought in state or federal courts located in Fort Bend
County, Texas.
17. Limitation on Time to File Claims
Any claim must be brought within one (1) year of accrual or it is permanently barred.
18. Severability
If any provision is deemed unenforceable, the remaining provisions remain in full effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between
you and Orca Splash regarding Website use.
20. Contact Us
Bellaire Splash LLC DBA Orca Splash Car Wash
22730 Parkway Lanes Ln
Richmond, TX 77407
Email: admin@orcasplash.com
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